About this role
Job SummaryWHAT IS INFORMATION TECHNOLOGY? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): IT - Taxpayer Services and Online Accounts - Consider each location carefully when applying. You will be limited to 3 location choices. If you are selected for a location, that location will become your official post of duty. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
QualificationsFederal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: Basic Qualifications Basic requirements, all grades. Applicants must have Information Technology related experience demonstrating each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication, and 4) Problem Solving. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service, specialized experience includes: Independently applying IT principles, concepts, methods, and practices to plan, analyze, implement, maintain, troubleshoot, or enhance IT systems, services, hardware, software, applications, interfaces, scripts, or related technology environments. Performing computer projects, operational, or application-related assignments involving IT requirements and techniques, including resolving technical issues; validating system, application, or code testing and configuration; preparing technical documentation; and applying federal cybersecurity, privacy, or regulatory requirements. Working directly with customers, stakeholders, users, and technical teams to define business or technical requirements, advising on feasible IT approaches, and implementing secure, reliable, scalable IT solutions, including application enhancements where applicable. Assessing system, service, or application performance, availability, reliability, usability, and operational effectiveness; identifying risks, recurring issues, or defects; and recommending or implementing corrective actions consistent with established policies and procedures. Analyzing multiple technical alternatives and advising management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational requirements. Applying software engineering principles, methods and practices to design, develop, modernize, integrate, test or maintain software applications and systems to analyze and resolve technical issues and improve IT systems and processes. Developing, integrating or supporting front-end, back-end, API, cloud-based, or enterprise application solutions using programming languages, frameworks and development tools. Applying software engineering, system development life cycles (SDLC), Agile, DevOps or CI/CD methodologies along with AI-powered tools, to improve development velocity, automate documentation, and increase overall engineering productivity. Evaluating and implementing emerging technologies, including cloud-based architecture, containerization, infrastructure-as-code, and Artificial Intelligence (AI) assisted development. Applying secure coding principles, cybersecurity requirements, technical standards or compliance requirements during software development, implementation or maintenance activities. Developing or implementing technical guidance, procedures or solutions related to software engineering, application modernization, systems integration or IT service delivery. Supporting IT software development projects by assisting with planning activities, defining milestones and deliverables, monitoring progress and communicating information or recommendations to customers, stakeholders and team members. Applying project management principles, methods, and practices including developing plans and schedules, identifying resource requirements, reporting project status and providing training to support IT projects or initiatives. Communicating technical information both orally and in writing to technical and non-technical audiences AND You must also meet the following requirement(s): PERFORMANCE RATING: Current federal employees must have at least a fully successful or equivalent performance rating to receive consideration. TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): Federal employees must meet time-in-grade requirements. For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.
Major DutiesThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Design, develop, test, deploy, and maintain secure application components that support IRS business and mission needs. Analyze and refactor codebases to derive undocumented requirements, modernizearchitecture, and align systems with current frameworks, accessibility and security standards. Work across multiple software layers and languages, including front-end, Application ProgrammingInterface (API), service, and data layers, potentially spanning multiple products. Collaborate across one or more delivery teams with technical and non-technical stakeholders to clarifyrequirements, triage issues, validate implementation plans, and ensure technical cohesion and consistentstandards across the enterprise. Participate in incident response and support operations, including proactive identification and correction ofsoftware defects through code inspection, telemetry analysis and log review. Conduct root-cause analysisand implement corrective actions to prevent recurrence. Solicit, refine, and document functional and technical requirements, and maintain reusable technicalpatterns, architectural decisions, and troubleshooting playbooks to support knowledge sharing across teams.RequirementsProbationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding. Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position. Government Credit Card - Obtain and use a Government-issued charge card for business-related travel. Key Eligibility Requirements: U.S Citizenship - Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. Selective Service Registration - Males born after December 31, 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so. Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS OR ADDTIONAL INFORMATION SECTIONS