About this role
Job SummaryThis position is part of the National Archives and Records Administration, as a visitor services representative and a sales store clerk at a Presidential Library and Museum. Handles online ticketing, admissions, responds to visitor queries about the library/museum and site, shows orientation film, makes sales of merchandise at the museum sales store desk, participates in the planning for acquisition of new items and has ongoing responsibilities in one or more areas.
QualificationsYou must meet the following requirements within 30 days of the closing date of this announcement. To qualify for the GS-04 grade level, You may qualify with one year of general experience. General experience for this position is defined as: One full year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. OR Education: You may substitute education for general or specialized experience as follows: Completion of 2 academic years of post-high school study or an associate's degree. (This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.) OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent. Advancement to positions up to GS-5: Candidates may be advanced without time restriction to positions up to GS-05 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.
Major DutiesAs a Sales Store Clerk, you will: Maintain visitor attendance records. Respond to oral and written inquiries concerning hours of operations, admission fees, merchandise, prices, and sales store operations, visitor questions, and furnishes information about the museum's exhibits, library operations, and historic site. Deal with a variety of problems that arise day-to-day when no supervisor is available. Exercise independent judgement. Plan, create, and implement display projects in the store area with minimum supervision. Perform routine clerical duties in other areas of the library.RequirementsIf you do not meet any of the categories listed above, you may wish to apply under announcement DE-12977626-26-EB, which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period. Must successfully complete a background investigation. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Work is primarily performed while standing or sitting and requires bending, reaching, and lifting and carrying medium-weight materials Key Requirements: Please refer to "Conditions of Employment." Click "Print Preview" to review the entire announcement before applying. Must be U.S. Citizens or U.S. Nationals.