About this role
Position Overview: Reporting to the SVP, Infrastructure Operations & Services, and operating within the wider Infrastructure Operations team, the Executive IT Support Engineer provides high touch, proactive technology support to senior executive leaders and their assistants. The role is responsible for owning complex end user issues end to end and swiftly diagnosing, coordinating, and resolving technical requests with a strong focus on service quality, discretion, and business impact. This is an office based role, requiring close engagement with stakeholders to ensure a seamless digital workplace experience.