About this role
Job SummaryThis position is located in the Chief Information Officer Organization, Infrastructure and Operations Services Branch of the Federal Deposit Insurance Corporation. The incumbent supports the design, development, integration, configuring and testing of Microsoft 365 Platform services and solutions for implementation throughout the FDIC, serves as a project manager/lead as appropriate, and provides technical tier-three support of such services and applications to the FDIC Operational areas.
QualificationsQualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here. To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the grade 13 level or above in the Federal service. Specialized experience is defined as leading procurement and managing the development, implementation, and testing of Microsoft 365 Platform services and solutions. In addition to meeting the specialized experience, your resume must also demonstrate the following IT-related competencies: • Attention to Detail - Understands the importance of thoroughness and accuracy in work; ensures work products are complete, error-free, and precise; uses quality assurance techniques to identify mistakes, inconsistencies, or incomplete information. • Interpersonal Relationships - Understands and applies techniques for developing and maintaining collaborative relationships with others; treats others with courtesy, tact, empathy, concern, politeness, and respect; collaborates across boundaries to achieve common goals/build networks; relates to others with varied backgrounds in different situations. • Oral/Non-Written Communication- Understands and applies techniques to express information to individuals or groups effectively; tailors message to audience; attends to nonverbal cues and listens effectively; clarifies information as needed; makes clear and organized presentations. • Critical Thinking - Understands and applies techniques to assimilate and evaluate information; weighs relevance and accuracy of information; analyzes solutions against relevant criteria and standards; identifies assumptions, implications, and consequences; chooses or recommends solutions or courses of action. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement. Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, click here. For qualification determinations, your resume must contain the following for each work experience listed: Organization/Agency's Name Title Salary (series and grade, if applicable) Start and end dates (including the month and year) Number of hours you worked per week Relevant experience that supports your response to the specialized experience that is stated in the job announcement If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. NOTE: Please indicate how you meet the specialized experience under each applicable position. Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications.
Major DutiesDevelop solution architecture for Microsoft Azure Cloud computing services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and integration services with other Cloud-based services outside of Microsoft Azure. Advise, design, integrate, operate, and maintain solution architecture for the Microsoft 365 platform and services such as Microsoft 365 Global Management, EntraID, Exchange Online, Teams, Power Platform and other services within Microsoft 365 boundary. Recommend and oversee the procurement, setup and configuration of hardware supporting enterprise cloud-based technologies used across the FDIC. Lead the development, testing, configuration and implementation of Cloud-based enterprise-wide technologies. Coordinate special projects which vary in priorities and resources required. Lead teams and working groups for the testing and configuration of new and updated Cloud-based solutions for enterprise implementation, and for the documentation of all software configurations developed as a result of this effort. Evaluate and test cloud-based products to determine which products best meet IT requirements. Advise and present on the benefits and tools available via cloud-solutions. Draft requirements for new cloud-based initiatives and briefs on the architecture, functionality and cost and benefits of cloud-based products and tools.RequirementsRegistration with the Selective Service. U.S. Citizenship is Required. Employment Conditions. Completion of Confidential Financial Disclosure may be required. Background Investigation (BI) Required.