About this role
• Independently determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction. • Projects may include frequent travel to conduct or witness tests at client sites. • Initiates communication with clients to promote and explain the benefits of new and existing services. • Follows up on contacts from clients. • Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements. • Acts to address client concerns and to resolve client issues. • Provides technical assistance to clients in reference to product inspection and follow-up services. • Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements. • Notifies client of any areas in which the product is not in compliance with UL requirements or of any changes in project scope or specifications. • Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of Laboratory Technicians and support staff and establishing completion dates. • Coordinates administrative aspects of project management. • Serves as Project Handler of record and may sign as Reviewer of record as assigned. • Communicates project status and results to clients through frequent contact and by preparing reports. • Prepares Follow-Up Service Procedures and information pages. • Integrates continuous improvement concepts and techniques into all aspects of the job. • Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations. • Proposes development of new and/or revised UL requirements. • Develops special test methods and test equipment. • Coordinates and/or performs File Reviews. • May represent UL at industry related functions such as seminars and trade shows. • May provide direction as a Primary Designated Engineer or Designated Engineer for specific product categories. • May directs and review work of assigned staff. • May train office, field, and/or laboratory staff and entry-level engineers. • Provides technical assistance to laboratory and/or field staff. • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. • Performs other duties as directed.
• University Degree in Engineering, Engineering Technology, Industrial Technology, Manufacturing Technology, or Physics from an accredited program plus four years directly related work experience. • Detailed knowledge of the technical vocabulary common to the appropriate discipline. • Working knowledge of conformity standards in use in area of expertise. • Demonstrated ability to apply project-handling concepts in use in area of expertise.