About this role
Consultant – Ecommerce & Digital Solutions with 3–5+ years of experience driving adoption, usage, and optimization of enterprise digital platforms. Proven ability to lead tool implementations, business process transformations, and user enablement initiatives across internal and external stakeholders. Highly analytical, with hands on experience using Power BI to deliver insights, ServiceNow to manage workflows and escalations, and data driven analysis to identify bottlenecks and improve performance. Known for translating complex technology into clear, actionable solutions through training, demonstrations, and stakeholder engagement.