About this role
Role Overview - Experience: 7–9 Years We are seeking a highly skilled Technical Support Lead to manage L2/L3 support operations for mission-critical, cloud-native applications. The ideal candidate will possess strong expertise in .NET technologies, Azure cloud services, and Microservices architecture, along with mandatory frontend experience in React. The role demands excellent communication, customer handling, and analytical skills to manage escalations, ensure system stability, and drive continuous improvement.