About this role
Endpoint Management & Configuration • Manage and configure macOS and Linux endpoints for Client employees across IT, Engineering, Finance, and other business units • Deploy, enroll, and maintain devices using Jamf Pro/Now — including MDM profiles, OS updates, app deployment, and compliance policies • Configure local environments for AI tool adoption — setting up Claude Desktop, API keys, local MCP clients, and related tooling on employee machines • Troubleshoot and resolve hardware, OS, and application issues on Mac and Linux platforms with fast turnaround AI Enablement & MCP Support • Support Client employees in configuring and using Claude and MCP (Model Context Protocol) clients on their local machines • Guide users through connecting Claude to MCP servers — troubleshooting auth flows, config files (claude_desktop_config.json), and tool connections • Assist in debugging issues with AI coding tools (GitHub Copilot, Cursor, Claude Code) including IDE integration, token/auth errors, a