About this role
Job SummaryThis position is located in the United States Holocaust Memorial Museum (USHMM), Office of Information Technology (OIT), Washington, DC.
QualificationsQualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Basic Requirement: Undergraduate and Graduate Education: Major study -- photography, radio or television production, motion picture production, or other fields related to the position. Advanced training in a vocational school, technical institute, or art institute above the high school level in one of the fields listed above is creditable as general experience on a month-for-month basis. OR Experience Experience in the actual type of work for which application is made. Unpaid experience is creditable, provided the work done was of a quality level and demonstrated the ability required for the position. This includes work directly connected with the production aspects of the field(s) of the position to be filled. In addition to meeting the basic requirement above, to qualify for this position you must also meet the specialized experience listed below. Specialized Experience: Specialized experience is experience directly related to the position to be filled. Qualifying experience for GS-12 includes one year of specialized experience equivalent to GS-11 which is directly related to the work of this position and which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position. For this position, specialized experience is monitoring and maintaining both front-end and back-end systems infrastructure through daily inspections and proactive troubleshooting; serving as a technical lead and project manager for AV-related initiatives, including special events, exhibit technical designs, and conferencing solution; collaborating across the organization to provide AV solutions that support institutional requirements. ***Failure to submit required documentation will result in an ineligible rating.
Major DutiesThe United States Holocaust Memorial Museum is a federally chartered, nonpartisan institution that was created by the US Congress to serve as America's national memorial to the victims of the Holocaust and an educational institution dedicated to the history and lessons of the Holocaust. The Museum seeks to educate Americans from all 50 states and all walks of life as well as international audiences. The Museum has three areas of expertise: Holocaust remembrance, Holocaust scholarship and education, and genocide prevention. In carrying out its important memorial and educational mission, the Museum is guided by its institutional values for our workplace: Honor the memory of the victims; carry out our work with dignity, humility, integrity and respect for others; and strive for excellence through teamwork, rigor, and a culture of continuous learning. Consistent respect for others is the foundation for trust, collegiality and inclusion. Duties include: Serve as a technical specialist for the design, implementation, and maintenance of the Museum's complex audiovisual infrastructure. Leads the design, development, implementation, and modification of Audiovisual systems. Serves as a technical lead and project manager for AV-related initiatives, including special events, exhibit technical designs, and conferencing solutions. Coordinates with stakeholders to develop and implement plans, pilot new technologies, and ensure 24/7 operational efficiency of museum exhibits. Acts as a subject matter expert to ensure high levels of customer engagement, efficiency, and cost savings within the IT department. Serves as a Contracting Officer's Representative (COR), providing specific technical input and oversight for AV projects and contracted services. Provides management with data on system utilization, growth patterns, and anticipated upgrade costs, while performing necessary administrative reporting and statistical summaries.RequirementsOn-line resumes must be submitted by 11:59pm EST of the closing date. You must be a suitable for Federal employment. You must be a U.S. citizen. You must be registered for Selective Service if applicable (www.sss.gov). A one year probationary/trial period may be required. Payment of relocation expenses is not authorized. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision granting reasonable accommodation will be on a case-by-case basis. As a condition of employment, all new hires must agree to direct deposit of their salary checks. Employees will have up to two (2) pay periods from the date they enter on duty to arrange for their direct deposit transaction. This is a Federal agency. Former employees who received a voluntary separation incentive (“buyout”) must repay the full amount of it if reemployed under any type of appointment or under a personal service contract within five years after separation with a buyout.