About this role
GENERAL ROLE Logistics Project Manager has negotiation skills and full understanding of the entire supply chain. He/she ensures that all logistics operations for upstream and downstream flows and understands the key drivers for omni-channel approach. It is important to have various project capability such as 3PL tender process, Logistics operations projects, IT integration (WMS/TMS/ERP), capacity simulations and automations. MAJOR RESPONSIBILITIES General Operations
• Liaise with Stores, Head Office, Central Logistics team, Product departments (metiers) and logistic partners: 3PL, Custom Broker, local delivery company, bonded warehouse
• Plan, coordinate and monitor the operations flow within Distribution Center: receipt, order, assembly and dispatch of goods: receipt, unpacking, controlling, pricing, labelling, storage, picking, repacking, dispatch of goods
• Use space and mechanical handling equipment efficiently, monitor quality control, manage budget targets, and environmental objectives
• Have a clear understanding of the company's policies and vision and how the warehouse contributes to company’s business goals
• Keep stock control systems up to date and make sure inventories are accurate
• Produce regular reports and statistics on a daily, weekly and monthly basis (IN/OUT status report, dead stock report etc)
• Supervise weekly and monthly meetings with 3PL to secure KPI & SLA, Operational excellence
• Oversee the planned maintenance of vehicles, machinery and equipment
• Initiate, coordinate, and enforce optimal operational policies and procedures following the Group requirements
• Monitor the Distribution Center with the Group requirements
• Receive feedback and monitor the quality of services provided and follow up with RCA, corrective and preventive actions
• Support the activities of internal events
• Manage equipment procurement in collaboration with the 3PL
• Ensure the Distribution Center structure, processes, and IT systems to support the omni-channel services with seamless product flows between e-commerce stock and physical stores stock
• Liaise and negotiate with the stores, e-store and 3PL to improve the outgoing flows by adapting frequency or defining new shipping methods
• Packaging procurement securing safety stock level and event requirements
Project & Budget management
• Lead various global projects with successful execution of tasks on time and within budget
• Guide on technical aspects and liaise with functional teams (IT, stores, e-commerce, Operations, Merchandising, Finance, Retail, and etc.) for problem solving
• Coordinate with Local / Regional IT to ensure proper integrations of our supply chain system and 3PL Warehouse Management System
• Plan future capacity requirements, prepare annual budget and revision
• Monthly cost follow-ups vs. budget
Compliance & Regulation management
• Plan, prepare, and manage annual stocktaking and regular cycle counting over the year with the objectives of keeping shrinkage as low as possible
• Follow and monitor the legislation changes, with reference of packaging, labelling and certification requirements
• Support store BOH team with regular trainings and operational check list
Security & Safety management
• Ensure security and safety measures in the Distribution Center are in line with local regulations, requirements of our Insurance company and Group security policies
• Regularly audit the security & safety measures and process adherence to Group policies
• Regularly visit Distribution Center and monitors quality, security, costs and risk management according to company standards, insurance requirements and schedule
• BCP & Risk management
Corporate Social Responsibility
• Ensure Sustainable Development initiatives are implemented in the Distribution Center to reduce carbon footprint of our logistic activities
• Ensures the Distribution Center can facilitate green service initiatives
REQUIREMENTS & CAPABILITIES
• Over 15 years of proven working experience in Logistics and understanding of retail industry
• Good Coordination and communication skill with partners
• Experience in retail industry is preferred
• English skill (speaking & listening, writing & reading) is a must
• Project management skill
• E-commerce warehouse experience and WMS & TMS utilization are an advantage
• Possess excellent organizational and multi-tasking skills; ability to prioritize work to meet time-sensitive deadlines
• Goal setting and follow up
• Ability to quickly identify a problem, analyse facts and processes, and determine an effective solution.
• Ability to work across disciplines (Sourcing, Procurement, logistics, Customer Service, Finance)
• Possess excellent written and verbal communication skills – diplomatic yet persuasive
• Possess a high level of skill with Microsoft Office, particularly Word and Excel. Microsoft Office
• Ability to apply best practices to enhance efficiency and effectiveness