About this role
Job Title: ServiceNow Testing - Consultant
Location: Bangalore
Job Type: Full-Time
Experience Level: 5-7 Years
Job Description:
We are seeking a highly skilled ServiceNow Test Engineer with 5-7 years of work experience with at least 3+ years of hands-on experience in testing ServiceNow applications (ITSM, cmdb, Catalog etc), including Automated Test Framework (ATF). The ideal candidate will have a solid background in testing methodologies and a keen understanding of ServiceNow and ATF functionalities.
Key Responsibilities:
• Develop, maintain, and execute automated and manual test scripts using ServiceNow ATF. • Design comprehensive test plans and test cases for ServiceNow applications. • Identify, document, and track defects using test management tools such as Jira, Azure DevOps, and ALM. • Collaborate with developers, business analysts, and other stakeholders to understand requirements and ensure test coverage. • Perform functional, regression, integration, and system testing. • Analyze test results and provide detailed reports to ensure software quality and compliance with requirements. • Continuously improve testing processes and methodologies to enhance test efficiency and effectiveness. • Ensure adherence to best practices and industry standards in ServiceNow testing.
Key Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field. • 5-7 years of experience in software testing, with a focus on ServiceNow applications. • Strong proficiency in using ServiceNow Automated Test Framework (ATF). • Hands-on experience with test management tools like Jira, Azure DevOps, and ALM. • Solid understanding of QA methodologies, tools, and processes. • Excellent problem-solving skills and attention to detail. • Strong communication and teamwork abilities.
Preferred Skills:
• At least 3+ years of hands-on experience in testing ServiceNow applications (ITSM, cmdb, Catalog) • ServiceNow Certified System Administrator (CSA) / ServiceNow Certified Implementation Specialist. • Familiarity with agile and DevOps methodologies. • Knowledge of IT Service Management (ITSM) processes and practices.