About this role
• Candidate should have the ability to perform in a dynamically changing environment • Minimum 2 years of implementation/customization experience on ServiceNow • Exposure on ServiceNow integration protocols with other application/systems • Excellent attention to details, ability to multitask, and effective time management skills • Knowledge of web based development languages; specifically JavaScript, Ajax • Exposure of ITSM Framework and ITIL • ITIL/ServiceNow certifications will be an added advantage. • Excellent Communication Skills
• The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond • Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements • Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. • Always follow best development practices during implementation. • Support other developers in their work to integrate existing systems with Service Now • Support business process owners in configuring the platform • Administer the system • Creating technical design document and writing Unit test cases