About this role
Job Title: Junior Azure Integration Platform Engineer Role Overview The Junior Azure Integration Platform Engineer provides operational support and technical assistance for the Azure Integration Services (AIS) platform, working under defined procedures, supervision, and guidance. The role focuses on service reliability, incident response, and skills development, contributing to consistent and reliable integration platform operations.
Key Responsibilities Platform Monitoring & Operational Support Assist in monitoring Azure Integration Services components, including: Logic Apps Service Bus Azure Functions API Management Event Grid / Event Hub Monitor platform health, availability, and performance using: Azure Monitor Application Insights Log Analytics Identify and log incidents, alerts, and service requests in line with SLAs Incident Response & Troubleshooting Respond to incidents and service requests using documented runbooks and procedures Perform basic troubleshooting and analysis Escalate issues appropriately following defined escalation paths Support post-incident activities and documentation updates Participation in shift-based operational support, including nights and weekends, as per support roster Support during planned maintenance activities Cloud Resource & Configuration Support Assist with management of Azure resources, including: Resource groups RBAC assignments Networking components (VNETs, subnets, NSGs) Support platform updates, patching, and scheduled maintenance under supervision Documentation & Knowledge Management Maintain and update operational documentation, runbooks, and support procedures Contribute to knowledge articles and operational handover documentation Cost Awareness & Operational Efficiency Assist in tracking Azure consumption and basic cost optimisation activities Follow cost control guidelines and report anomalies Learning & Professional Development Participate in structured learning, coaching, and skills development initiatives Build foundational knowledge of Azure Integration Services and enterprise integration patterns Progress toward greater autonomy and responsibility
Experience Profile 2–4 years of experience in Azure or cloud platform support roles Experience working in operational or service support environments Required Skills & Experience Essential Foundational experience in Azure or cloud platform operations Basic understanding of Azure Integration Services components Familiarity with monitoring, alerting, and incident management processes Strong willingness to learn and follow operational standards and procedures Desirable Microsoft Azure Fundamentals (AZ-900) or Azure Administrator (AZ-104) certification Exposure to enterprise integration or middleware platforms Basic understanding of DevOps or CI/CD concepts