About this role
We are seeking a ServiceNow SPM Senior Developer to design, develop, and implement scalable Strategic Portfolio Management (SPM) solutions that align business strategy with execution. The role focuses on delivering end-to-end portfolio, demand, resource, and financial management capabilities while ensuring platform scalability, governance, and performance.
1. SPM Solution Development & Configuration
• Design, develop, and enhance ServiceNow SPM solutions across: • Demand Management • Project Portfolio Management (PPM) • Resource Management • Financial Planning (ITFM) • Strategic Planning / Goals Framework
• Configure workflows, business rules, UI policies, and Flow Designer automations • Build custom applications and extend OOTB SPM capabilities [jobs.jobvite.com] 2. Portfolio & Demand Lifecycle Enablement
• Implement end-to-end Demand → Project → Resource → Financial lifecycle • Configure demand intake, scoring models, approvals, and governance workflows • Support portfolio planning, prioritization, and roadmap planning • Enable real-time visibility through dashboards and KPIs [careers.ey.com] 3. Integration & Enterprise Architecture
• Design and develop integrations with: • Agile tools (Jira, Azure DevOps) • Financial systems / ERP • ITSM / HRSD modules
• Use REST/SOAP APIs, Integration Hub, and MID server for integrations • Ensure alignment with enterprise architecture and CSDM 4. Resource & Financial Optimization
• Develop solutions for: • Capacity planning and resource allocation • Budget tracking and cost planning • Benefits realization and ROI tracking
• Enable portfolio-level resource and investment visibility 5. Reporting, Analytics & Decision Support
• Build dashboards, reports, and executive workspaces for: • Portfolio health • Financial tracking • Resource utilization
• Support data-driven decision-making through KPIs and analytics [lmteq.com] 6. Development Governance & Best Practices
• Conduct code reviews and enforce development standards • Follow ServiceNow best practices (OOTB-first, upgrade-safe design) • Support platform upgrades, patching, and performance optimization • Maintain technical documentation and knowledge repositories [jobs.jobvite.com] 7. Stakeholder Collaboration & Agile Delivery
• Partner with architects, product owners, and business stakeholders • Translate functional requirements into technical solutions • Participate in Agile/SAFe ceremonies (PI planning, sprint delivery) • Mentor junior developers and provide technical leadership
• Strong hands-on ServiceNow development experience (5–8+ years) • Deep expertise in SPM / ITBM modules: • Demand, PPM, Resource, Financials, APM
• Proficiency in: • JavaScript, Glide API, Flow Designer • REST/SOAP integrations, Integration Hub
• Experience with UI Builder, Service Portal
Certified Application Developer (Desired) CIS-SPM (Strategic Portfolio Management) Other Service-Now Certifications (Preferred)