About this role
Key Responsibilities • Greet and assist patients in a courteous and professional manner • Manage appointments, bookings, and patient inquiries (in-person, phone, and email) • Register patients accurately in the system and maintain updated records • Verify insurance details and handle billing processes • Coordinate with medical staff to ensure smooth patient flow • Handle patient feedback and resolve queries effectively • Maintain confidentiality and adhere to healthcare regulations Requirements • Fluency in Russian and English (spoken and written is essential) • Previous experience in a healthcare or medical center setting preferred • Strong organizational and multitasking skills • Excellent communication and interpersonal abilities • Proficient in MS Office and hospital management systems • Ability to work in a fast-paced environment and under pressure