About this role
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Application Management
• Own and manage homegrown BI & Analytics web applications built on .NET, React, Angular, and PostgreSQL • Oversee the full application lifecycle including enhancements, maintenance, and operational stability • Coordinate with development teams to translate business requirements into actionable features • Manage REST API integrations between internal applications and enterprise systems Cloud Infrastructure & DevOps (Azure)
• Manage Azure-hosted web applications including App Services, API Gateways, and Firewall configurations • Handle cloud provisioning, access controls, and environment management on Microsoft Azure • Manage identity and access configurations using Microsoft Entra ID (formerly Azure AD), including app registrations, role assignments, and SSO setups BI & Analytics
• Manage and support BI reporting tools including Tableau and Power BI • Write and review SQL queries for data validation, reporting, and analysis • Collaborate with data teams on platforms such as Snowflake and Databricks Enterprise Systems & ITSM
• Manage and maintain CMDB (Configuration Management Database) records to ensure accurate asset and service configuration data • Handle Oracle Fusion-related operations and coordination across relevant business processes • Manage end-to-end operational ticket lifecycle and incident resolution via ServiceNow Stakeholder & Product Management
• Act as the primary liaison between business stakeholders and development teams for requirement gathering and prioritization • Manage end-to-end feature delivery from requirement discussion through to deployment • Drive discussions with cross-functional teams to align on scope, timelines, and delivery AI & Emerging Technologies
• Good understanding of Artificial Intelligence concepts and Large Language Model (LLM) capabilities • Exposure to evaluating and integrating AI/LLM-based solutions into enterprise application workflows • Ability to identify opportunities where AI tooling can enhance existing products and processes
• Good understanding of web application architecture — .NET, React, Angular, PostgreSQL (hands-on development not required) • Hands-on experience with Microsoft Azure — App Services, API Gateways, cloud networking, and firewall rules • Understanding of REST API design and integration patterns • Experience with Microsoft Entra ID — app registrations, access management, and SSO • Proficiency with BI tools — Tableau and/or Power BI • Working knowledge of SQL for querying and data analysis • Familiarity with cloud data platforms — Snowflake and/or Databricks • Experience with ITSM tools, preferably ServiceNow • Hands-on exposure to CMDB management and Oracle Fusion operations • Awareness of AI/ML trends and practical exposure to LLM-based tools and platforms • Strong stakeholder management and communication skills • Ability to manage multiple concurrent workstreams across technical and business teams • Experience in Azure Cloud Deployment • Exposure to data governance and data warehousing concepts • Prior experience in a product ownership or data analytics role • Good understanding with LLM platforms such as Azure OpenAI, Copilot or similar