About this role
KFC Global’s Brand Experience team is seeking a Senior Martech Solutions Architect (L8) to support and scale measurement across our global digital ecosystem.
This role will drive hands-on implementation and governance of digital analytics and marketing technology across KFC’s websites, mobile apps, and digital ordering platforms. You will ensure consistent, accurate, and privacy-compliant data collection that enables global and market-level teams to optimize customer journeys, media effectiveness, personalization, and brand performance.
As an L8 individual contributor, you will serve as a subject matter expert in analytics implementation and MarTech enablement—owning execution, improving global standards, and partnering closely with Product and Engineering teams.
Responsibilities Global Analytics Implementation
• Implement, configure, and maintain GA4 tracking across KFC’s global web and mobile app platforms, ensuring consistent measurement frameworks across markets.
• Translate global Brand Experience measurement strategies into scalable technical tracking solutions.
• Support rollout and adoption of standardized event taxonomies and data layer frameworks across regions.
MarTech Deployment & Integration
• Deploy and manage third-party marketing tags, tracking pixels, and SDKs (media, personalization, testing, CRM, CDP) via tag management systems.
• Partner with CRM and CDP teams to enable audience activation, campaign measurement, and closed-loop attribution.
• Ensure analytics implementations support personalization, lifecycle marketing, and performance media objectives.
Data Layer & Governance
• Develop and maintain a scalable, event-driven data layer architecture aligned to global business KPIs and customer journey milestones.
• Establish and uphold tagging governance standards, naming conventions, and version control practices across markets.
• Ensure compliance with global privacy regulations (GDPR, CCPA, and other regional frameworks) and consent management requirements.
Quality Assurance & Optimization
• Conduct detailed QA testing for web and app tracking implementations, ensuring data accuracy and integrity before production releases.
• Monitor analytics data health and proactively identify discrepancies, tagging gaps, or optimization opportunities.
• Support root cause analysis and resolution of data issues in collaboration with Engineering teams.
Documentation & Global Enablement
• Create and maintain global implementation documentation, tracking specifications, data dictionaries, and governance guidelines.
• Support enablement of regional digital teams through clear documentation, office hours, and best-practice guidance.
• Stay current on analytics, MarTech, and privacy trends to continuously evolve KFC’s global measurement capabilities.
Qualifications Required Qualifications
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• 3+ years of hands-on experience in digital analytics and MarTech implementation, including strong GA4 expertise.
• Deep understanding of event-based tracking models and structured data layers.
• Strong knowledge of web technologies including HTML, CSS, JavaScript, and JSON.
• Experience with tag management platforms such as Google Tag Manager, Tealium, or Adobe Launch.
• Experience implementing analytics for mobile apps (e.g., Firebase or similar platforms).
• Strong QA methodology and troubleshooting skills for tracking validation.
• Experience working cross-functionally in Agile environments (JIRA, Confluence).
• Excellent communication skills, with the ability to translate technical implementation details into clear business impact.
Preferred Qualifications
• Google Analytics and/or Google Tag Manager certification.
• Experience working in global or multi-market digital environments.
• Familiarity with Customer Data Platforms (CDPs) and CRM ecosystems.
• Exposure to performance media measurement, attribution modeling, and marketing analytics.
• Experience implementing consent management platforms and privacy-first data strategies.
Impact of the Role: This role is foundational to KFC Global Brand Experience. By ensuring high-quality, scalable, and standardized data collection across markets, you will enable:
• Consistent global KPI reporting
• Smarter media and personalization strategies
• Stronger customer journey insights
• Data-driven brand growth
Global Analytics Implementation
• Implement, configure, and maintain GA4 tracking across KFC’s global web and mobile app platforms, ensuring consistent measurement frameworks across markets.
• Translate global Brand Experience measurement strategies into scalable technical tracking solutions.
• Support rollout and adoption of standardized event taxonomies and data layer frameworks across regions.
MarTech Deployment & Integration
• Deploy and manage third-party marketing tags, tracking pixels, and SDKs (media, personalization, testing, CRM, CDP) via tag management systems.
• Partner with CRM and CDP teams to enable audience activation, campaign measurement, and closed-loop attribution.
• Ensure analytics implementations support personalization, lifecycle marketing, and performance media objectives.
Data Layer & Governance
• Develop and maintain a scalable, event-driven data layer architecture aligned to global business KPIs and customer journey milestones.
• Establish and uphold tagging governance standards, naming conventions, and version control practices across markets.
• Ensure compliance with global privacy regulations (GDPR, CCPA, and other regional frameworks) and consent management requirements.
Quality Assurance & Optimization
• Conduct detailed QA testing for web and app tracking implementations, ensuring data accuracy and integrity before production releases.
• Monitor analytics data health and proactively identify discrepancies, tagging gaps, or optimization opportunities.
• Support root cause analysis and resolution of data issues in collaboration with Engineering teams.
Documentation & Global Enablement
• Create and maintain global implementation documentation, tracking specifications, data dictionaries, and governance guidelines.
• Support enablement of regional digital teams through clear documentation, office hours, and best-practice guidance.
• Stay current on analytics, MarTech, and privacy trends to continuously evolve KFC’s global measurement capabilities.
Required Qualifications
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• 3+ years of hands-on experience in digital analytics and MarTech implementation, including strong GA4 expertise.
• Deep understanding of event-based tracking models and structured data layers.
• Strong knowledge of web technologies including HTML, CSS, JavaScript, and JSON.
• Experience with tag management platforms such as Google Tag Manager, Tealium, or Adobe Launch.
• Experience implementing analytics for mobile apps (e.g., Firebase or similar platforms).
• Strong QA methodology and troubleshooting skills for tracking validation.
• Experience working cross-functionally in Agile environments (JIRA, Confluence).
• Excellent communication skills, with the ability to translate technical implementation details into clear business impact.
Preferred Qualifications
• Google Analytics and/or Google Tag Manager certification.
• Experience working in global or multi-market digital environments.
• Familiarity with Customer Data Platforms (CDPs) and CRM ecosystems.
• Exposure to performance media measurement, attribution modeling, and marketing analytics.
• Experience implementing consent management platforms and privacy-first data strategies.
Impact of the Role: This role is foundational to KFC Global Brand Experience. By ensuring high-quality, scalable, and standardized data collection across markets, you will enable:
• Consistent global KPI reporting
• Smarter media and personalization strategies
• Stronger customer journey insights
• Data-driven brand growth