About this role
Service Charge Accountant | Offboarding Specialist • Rendall & Rittner • £Competitive • Home Based ROLE OVERVIEW
We are looking for a highly organised and detail-focused Service Charge Accountant | Offboarding Specialistto join our Client Accounting team.
This role plays a key part in managing the financial offboarding process for residential property portfolios, ensuring smooth and compliant transitions between managing agents.
You will take ownership of the end-to-end financial handover process for assigned properties, working closely with internal departments, clients and external stakeholders to ensure accurate financial reporting, timely reconciliations and minimal post-handover queries.
This is an excellent opportunity for someone with strong service charge accounting experience who enjoys process management, stakeholder engagement and working within a fast-paced environment.
ROLE EXPECTATIONS
This role requires strong reconciliation skills, excellent attention to detail and the ability to manage multiple priorities simultaneously.
You will be expected to work to strict deadlines while maintaining accuracy across financial records, client balances and reporting.
The successful candidate will be proactive, solutions-focused and confident communicating with a wide range of stakeholders both internally and externally.
WHAT SUCCESS LOOKS LIKE
You’ll be successful in this role if:
Financial offboarding processes are completed accurately and on time
Handover queries are minimised through strong preparation and organisation
Client money transfers and reconciliations are completed compliantly
Stakeholders receive clear communication and high levels of support
Process improvements are identified and implemented effectively
Internal teams trust your attention to detail and technical capability
HOW YOU’LL SPEND MOST OF YOUR TIME
Most weeks, you’ll be:
Managing the end-to-end financial offboarding process for assigned properties
Preparing final reconciliations and handover reporting
Managing client money transfers and audit trails
Liaising with property managers, clients and incoming agents
Resolving financial discrepancies and responding to queries
Monitoring accounts payable and receivable linked to offboarding properties
Maintaining accurate financial records and system updates
Supporting process improvements across the business migration function
Providing guidance and mentoring to junior offboarding assistants
WHO THIS ROLE IS FOR
This role suits someone who:
Has strong service charge or property accounting experience
Enjoys working in a structured, process-driven environment
Can confidently manage multiple deadlines and priorities
Communicates professionally with clients and stakeholders
Has excellent attention to detail and organisational skills
Takes ownership and works proactively to resolve issues
EXPERIENCE THAT HELPS
Service charge or property accounting experience
Strong reconciliation experience
Understanding of TPI guidelines and Right to Manage processes
Advanced Excel skills
Knowledge of accounting systems such as Propman
Strong stakeholder management experience
Accounting qualification or qualified by experience advantageous
WHAT WE OFFER
Competitive salary, aligned to experience
Discretionary bonus
Hybrid working
25 days holiday plus bank holidays
Private medical insurance, life assurance and enhanced family leave
Fully funded training and professional development
Paid sabbaticals as a loyalty reward
Pension scheme and employee assistance programme
Discounts across travel, retail, fitness and entertainment
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
Initial conversation with our talent team
Interview focused on technical capability, organisation and stakeholder management
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.