About this role
The Associate Client Advocate (ACA) plays a critical role in executing complex, program-based accounts, including large-scale hospitality clients. This role focuses on managing day-to-day operational workflows, maintaining data integrity, and coordinating across stakeholders to deliver consistent, high-quality service in a fast-paced, high-volume environment. The ACA serves as a central connector across client, carrier, TPA, and internal teams, ensuring efficient and accurate program execution.