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FSS India Team Leader, Business Services @ WM

Indore, Madhya Pradesh, INOnsiteFull-timeJob reference 2343145
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About this role

Job Title: Team Leader – Financial Shared Services (FSS)

Location: Indore Department: Finance / Shared Services Reporting To: Assistant Manager / Manager – FSS

Role Overview: The Team Leader – Financial Shared Services will be responsible for managing a team of finance professionals to ensure timely, accurate, and efficient execution of financial processes. This role requires strong leadership, process knowledge, and a commitment to continuous improvement in a shared services environment. Key Responsibilities: • Lead and supervise a team handling core finance processes such as Accounts Payable, Accounts Receivable, General Ledger, and Reconciliations. • Ensure adherence to SLAs, KPIs, and compliance standards across all financial operations. • Monitor daily operations and resolve process-related issues to maintain service quality. • Support month-end and year-end closing activities in coordination with internal and external stakeholders. • Review and approve transactions, reports, and reconciliations prepared by the team. • Identify opportunities for process improvement and automation. • Provide coaching, training, and performance feedback to team members. • Collaborate with cross-functional teams to support business requirements and transitions. Qualifications & Skills: • Bachelor’s or Master’s degree in Finance, Accounting, or related field. • 3–5 years of experience in finance operations, with at least 1–2 years in a supervisory or team lead role. • Strong understanding of finance processes and accounting principles. • Proficiency in ERP systems (e.g., SAP, Oracle) and MS Office tools. • Excellent communication, leadership, and problem-solving skills. • Ability to manage multiple priorities and work in a fast-paced environment. Preferred Attributes: • Experience in a shared services or BPO environment. • Exposure to global finance operations and multi-country processes. • Knowledge of compliance standards such as SOX or internal audit controls.

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