About this role
At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?
• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward. • Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture. • Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Vertiv, a global leader in critical infrastructure solutions, seeks a Credit and Collections Coordinator II to join our Asia Finance team.
This role will support and execute end-to-end credit and collection processes for our ANZ Portfolio. This is an autonomous, hands-on role that requires proactive ownership of all credit control responsibilities from policy adherence to collections forecasting, dispute resolution and process improvement. The ideal candidate brings professionalism, accountability, and a commitment to continuous improvement.
Key Responsibilities:
• Take ownership of the ANZ Collections Portfolio, managing all aspects of credit control in a hands-on and independent capacity. • Manage the day-to-day running of AU and NZ collection activities, ensuring timely and effective follow-ups on overdue accounts. • Monitor and manage aging reports, taking proactive measures to minimize past-due balances. • Forecast monthly collection targets and track performance to ensure goals are met. • Conduct daily customer calls to address invoice payments and credit-related inquiries. • Deliver a high and professional level of customer service to internal and external stakeholders at all times. • Attend internal and external customer meetings to discuss and resolve current collection issues. • Liaise with the project management team to review and approve billing requests. • Be fully familiar with and follow the company’s Credit and collection Policies, processes and procedures. • Apply lean methodology and drive continuous improvements across credit and collection processes. • Actively engage with internal business partners to assess and enhance end-to-end cash collection processes across departments. • Utilize the designated collections tool or ERP system to: • Update collection notes • Manage disputes • Set and track collection strategies • Perform account housekeeping tasks including reconciliations, payment applications and offsetting entries request to cash application team. • Prepare and submit weekly/monthly reports to Credit Manager and senior leadership, meeting reporting deadlines and KPIs. • Complete month-end activities and reporting as per finance timelines. • Prepare daily deposit summaries for collected checks and ensure proper documentation.
Qualifications:
Required/ Minimum Qualifications:
• Bachelor’s degree in accounting, Finance, Business Administration or related field. • Minimum 2 years’ experience in collections or credit control • Proficiency in ERP and collections software systems (e.g., SAP, Oracle & etc.). • Excellent communication skills • Strong negotiation, conflict resolution and analytical skills. • Ability to work independently with minimal supervision in a fast-paced environment. • Willing to work full onsite in Mandaluyong and on day shift.
Additional / Preferred Qualifications: -
• Strong interpersonal skills to communicate professionally with internal and external customers or business partners. • Customer Service Oriented • Excellent organization and time management skills to project manage various credit tasks to a timely resolution. • Experience with the Microsoft Office Suite (Outlook, Excel, Word). • ERP Systems experience, preferably Oracle.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
• Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength
OUR BEHAVIORS
• Think Big and Execute • Act With Urgency • Own It • Drive Continuous Improvement • Promote Transparent and Open Communication • Learn and Seek Out Development • Foster a Customer-First Mindset
Lead by Example