About this role
Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)
• Service Contract loading and tracking on oracle.
• Managing invoices and on time submission to all customers.
• AR follow-ups on payments.
• Invoice reporting for tax filing.
• OPF and EPR creation for Internal and external suppliers.
• Shipment handling for all service Spares orders.
• Issuance of SR and CE assigning.
• Handling DPG warranty and ASP performance TAT.
• Handling spares inventory movement and replenishment.
• Handling warranty cases for 3 phase, thermal and monitoring items.
• Handling of repair cases for rectifier warranty.
Qualifications:
Required/ Minimum Qualifications:
• Bachelor's Degree at minimum with at least 5-7 years' experience. • Excellent written and oral communication skills • Language skills: English • Work experience on oracle
Personal skills
• Can perform work Independently. • Strong willingness and availability to navigate through internal processes. • Good relationship building and management skills with the ability to foster long-term relationships with internal and external customers. • Pro-activeness with positive team spirit. • Self- motivated. • Time management skills.