About this role
IT - BRM Portfolio Manager HR
Role Purpose
The IT - BRM Portfolio Manager HR acts as the strategic liaison between HR and IT, ensuring that HR strategies, processes, and initiatives are translated into technology-enabled solutions that deliver measurable business value.
In addition, the role leads and coordinates a small delivery team supporting HR systems, ensuring effective execution of integrations, incident resolution, and IT-side project coordination while maintaining governance, prioritization discipline, and financial oversight.
Core Responsibilities
Strategic Partnership with HR
• Build trusted relationships with HR leadership (HRIS, HRBP, COEs, HR Operations)
• Align HR strategy with IT and digital roadmaps
• Act as a strategic advisor on technology-enabled HR transformation
Demand Governance & Prioritization
• Own end-to-end demand intake process for HR initiatives
• Structure requests into clear business cases with measurable value
• Drive prioritization decisions with HR leadership
• Ensure alignment with enterprise priorities and resource capacity
Integration Delivery & Team Coordination
• Coordinate a small team responsible for delivery of HCM integrations
• Ensure alignment between integration work and enterprise architecture
• Collaborate with integration platforms (e.g., OIC, middleware) teams
• Oversee delivery quality and timelines for integration initiatives
Incident Management & Operational Support
• Oversee resolution of HR-related incidents and service disruptions
• Coordinate cross-functional teams to ensure timely root cause resolution
• Monitor recurring issues and drive continuous improvement actions
Project Coordination
• Coordinate IT-side activities for HR-related projects
• Ensure alignment between business expectations and IT delivery
• Track delivery progress, dependencies, and risks
Portfolio & SPM Management
• Maintain HR portfolio in SPM or equivalent tool
• Ensure projects are updated with status, risks, decisions, and milestones
• Provide visibility and reporting to stakeholders and leadership
Integration Awareness & Cross-System Alignment
• Ensure understanding of HR ecosystem integrations (HR, Finance, Payroll, VMS)
• Assess cross-system impacts of HR initiatives
• Ensure solutions are scalable and aligned with enterprise architecture
Financial Governance
• Collaborate in license estimation for HR systems and platforms
• Support budget estimation and forecasting for HR IT initiatives
• Track cost implications of demand and prioritize accordingly
Ownership & Execution Discipline
• Drive end-to-end ownership of initiatives and deliverables
• Track actions, risks, and dependencies to closure
• Ensure timely communication, follow-ups, and stakeholder engagement
Key Skills & Competencies
• Strong understanding of HR processes (HCM, payroll, talent, benefits)
• Experience with enterprise HR systems (e.g., Oracle HCM)
• Knowledge of integration patterns and middleware platforms
• Strong stakeholder management and communication skills
• Experience managing demand intake, governance, and prioritization
• Ability to lead small teams and coordinate cross-functional delivery
• Understanding of financial concepts related to IT budgets and licensing
Qualifications
• Bachelor's degree in Business, HR, IT or related field
• 7–12 years of experience in HR systems, IT, BRM, or consulting roles
• Experience in global organizations preferred
• Experience managing or coordinating small teams
• Certifications such as BRMP, ITIL, or PMP are a plus
KPIs / Measures of Success
• Effectiveness of demand prioritization and governance
• On-time delivery of integration and project initiatives
• Reduction in incident resolution time and recurring issues
• Accuracy and timeliness of Projects updates (status, risks, decisions)
• Stakeholder satisfaction (HR and IT leadership)
• Alignment of HR initiatives with enterprise architecture
• Accuracy of budget and license estimations