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Customer Service - India Jr.Analyst, Process @ WM

INOnsiteFull-timeJob reference 2341207
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About this role

IJob Title: Customer Service Executive Location: Gurgaon Job Type: Full-Time Experience: 6months to 2 Years Shift: Rotational Shifts Working Days: 5 Days a Week (Rotational Offs) About the Role: Are you a confident communicator with a passion for helping people? Join our dynamic customer service team in Gurgaon, where every call is an opportunity to make a difference. We are hiring Customer Service Executives for our Non Voice Process who can deliver excellent customer experiences and build lasting relationships. Whether you're a f6 month expereince or bring up to 2 years of experience, we welcome you to be part of a growing team that values clarity, empathy, and professionalism. What You’ll Do:-

• Address customer queries, provide accurate information, and resolve issues on the spot • Work collaboratively with team members to meet and exceed service standards • Adapt to different customer personalities and handle challenging conversations with patience What We’re Looking For:

• Excellent spoken English and communication skills • Positive attitude and a customer-first mindset • Ability to multitask and stay organized in a fast-paced environment • Comfortable working in rotational shifts and rotational weekly offs • Basic computer skills and typing speed • Open to 6-month experience; candidates with up to 2 years of experience in customer service preferred Why Join Us?

• 5-day work week for work-life balance • Friendly and inclusive work environment • Fast-paced and engaging role that helps build your career in customer service Interview Details:

• Dates - 11th Aug till 14th Aug • Time - 2pm to 4pm • Address: - 10th Floor Tower – E & 11th Floor, Tower D & E, Grand Canyon, ASF Insignia SEZ, Gwal Pahari,Gurgaon Faridabad Road, Gurgaon – 122003 • Contact Person - Shachi Sharma (7428923169 / [email protected])

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