About this role
The purpose of the Shipping Support Specialist is to support the overall success of the Shipping department by positioning various equipment and assisting in the office.
• Shipping and Yard Operations: • Operate the yard goat safely and efficiently to support daily shipping and logistics activities. • Move containers, trailers, and equipment to and from loading docks and designated staging areas. • Haul refeed flats and other materials as required. • Install tire chains and operate equipment safely during winter weather conditions. • Perform routine inspections, troubleshooting, and minor repairs on the yard goat and related equipment.
• Inventory and Computer Systems: • Utilize inventory management systems including Cloud Inventory and JDE to locate, track, and verify product inventory. • Reserve inventory for customer orders and shipping requirements. • Generate Bills of Lading (BOLs), shipping documentation, and customer paperwork. • Create inventory reports and inventory lists to support cycle counts and audits. • Generate and print product labels and shipping labels. • Review shipment photos and documentation to verify customer orders are loaded accurately. • Communicate effectively through email and other company systems.
• Warehouse and Dock Support: • Support dock operations to ensure efficient loading and shipment of customer orders. • Retag bulk bags using tagging equipment and rollers as required. • Perform shrouding and wrapping of finished products. • Operate portable stretch-wrapping equipment. • Assist with pallet stacking, restacking, and load preparation activities. • Safely operate forklifts, including warehouse forklifts and extended-fork equipment used for unloading refeed materials. • Lift and move materials weighing up to 50 pounds.
• Administrative and Office Support: • Maintain inventory of office and shipping supplies, including paper, labels, ink, brooms, nails, water, seals, and other consumables. • Deliver pick lists and shipping documentation to dock personnel. • Assist with customer check-in procedures and provide support to office personnel as needed.
• Plant and Customer Awareness: • Maintain awareness of customer arrivals and departures throughout the facility. • Ensure customers are directed to the correct loading dock and staging area. • Coordinate with shipping personnel to confirm customer loading activities are completed efficiently. • Support communication between production, shipping, warehouse, and customer service teams to ensure smooth operations.
• Additional Responsibilities: • Operate the water truck when required to support dust control and site conditions. • Follow all safety procedures, environmental requirements, and company policies. • Participate in continuous improvement initiatives, housekeeping efforts, and operational excellence programs. • Perform other duties as assigned to support plant operations
• High school diploma or general education degree (GED) required. • Computer skills – experience with JDE or other ERP systems preferred. Experience with Microsoft Word, Excel and PowerPoint. • Strong organizational, communication, and customer service skills. • Previous experience in shipping, warehousing, logistics, manufacturing, mining, or industrial operations preferred. • Valid forklift certification or ability to obtain certification • Experience operating yard equipment, tractors, yard goats, or similar mobile equipment preferred. • The ability to work with a high degree of independence. • The ability to communicate clearly and effectively (written and verbal). • The ability to work in a fast paced environment (multi-tasking skills a must). • Good attention to quality and detail. • Ability to schedule, manager time efficiently and effectively drive results. • Self-motivated and self-directed. • Ability to work cooperatively within a team environment.