About this role
General Summary: Responsible for all aspects of surgery process including all verifying insurance; pre-operative certifications and authorizations; complete necessary hospital forms; scheduling patient for any pre-operative labs, testing and coordination of post-surgery care
• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. • Triage surgical candidates as required by the physicians • Work with appropriate hospital personnel to obtain information as required for surgery scheduling. • Educate patients about planned surgery • Verify insurance information in electronic system • Obtain insurance authorizations as required by individual plans prior to surgery • Work in concert with surgeons to obtain medical clearances and preoperative testing as required by hospital protocols • Confirm and reschedule return appointments, as necessary. • Provide assistance to administrative or clinical staff as needed. • Notify manager with patient account and insurance issues. • Other duties as assigned
Education: High school diploma/GED required with completion of an accredited Medical Assistant Program
Certification: CMA preferred, CPR required
Experience: Must have a minimum of 5 years of experience working in a physician office with previous surgery scheduling experience strongly preferred.
Other Requirements: Occasional local travel to support other offices.