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Patient Service Representative @ Tenet Healthcare Corporation

Nacogdoches, Texas, USOnsiteFull-time
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About this role

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance

• 401(k) retirement savings plan with employer match

• Generous paid time off

• Career development and continuing education opportunities

• Health savings accounts, healthcare & dependent flexible spending accounts

• Employee Assistance program, Employee discount program

• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

$500 Sign On Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

• Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program. • Greet patients entering the physician practice. • Answer office phones, making, confirming, and rescheduling appointments when necessary. • Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance. • Assist in checking out patients and assist them with referral processing and scheduling. • Collect co-pays and post charges. • Perform charge entry and patient balance processing. • Distribute information to patients regarding office policies, procedures, and information about the practice. • Explain and enroll patients in the patient portal.

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Sign on bonus is for new hires only!

#LI-RF1

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