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Patient Service Representative @ Tenet Healthcare Corporation

Memphis, Tennessee, USOnsiteFull-time
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About this role

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance

• 401(k) retirement savings plan with employer match

• Generous paid time off

• Career development and continuing education opportunities

• Health savings accounts, healthcare & dependent flexible spending accounts

• Employee Assistance program, Employee discount program

• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

• Greeting patients entering the physician practice • Answering office phones, making appointments, confirming appointments and rescheduling when necessary • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process • Collects co-pays and posts charges • Charge entry and patient balance processing • Distributes information to patients regarding office policies, procedures, information about the practice, etc. • Explain and enroll patients in the patient portal

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Two years of customer service experience, preferably in a medical office setting

Sign on bonus is for new hires only!

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