About this role
The IT Manager Workforce & Operational Systems is responsible for leading a team of IT Developers, Analysts & Vendor partners for ensuring the effective delivery, support, and evolution of technology solutions that enable key business units including but not limited to Human Resources, Legal and Enterprise Learning Management. This role is responsible for managing and executing both operational support and project initiatives across a portfolio of SaaS platforms and internally developed applications. The position also manages relationships with external vendors and SaaS providers engaged across various business application initiatives and projects. This role requires a balance of business relationship management, technical acumen, delivery leadership, and people management to ensure that application platforms are reliable, scalable, secure, and continuously delivering measurable business value.