About this role
Leads the market quality improvement team to achieve top exceptional quality against other automotive brands. Establishes an organizational structure for the Connected Vehicle Service Quality (CVSQ) Team; negotiates and coordinates with Fast Action & Solution Team (FAST), Subaru of America (SOA), Subaru Corporation (SBR), and suppliers; and promptly resolves quality issues. In particular, addresses quality issues that are related to infotainment and connected cars.