About this role
Who we are:
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Duties of Brand Ambassador include:
• Welcoming and engaging with customers visiting the boutique. • Provide personalized consultation and styling advice for customers. • Assist in delivering boutique KPIs and achieving sales targets. • Responsible in presenting merchandise desirably in accordance to suggested guidelines and maintaining a tidy store consistent with client expectations. • Coordinates, liaises, and assists customers on service-after-sales (repair). • Perform assigned duties per request from Supervisor/Manager.
The ideal background of Brand Ambassador:
• Previous retail, sales and/or hospitality experience a major plus. • Computer literate; familiarity using POS systems. • Extremely personable, positive, and approachable. • Fantastic customer service skills.