About this role
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts. • Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. • Responsible for responding and handling guest related issues pertaining to the department. • Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. • Manages all aspects of employee performance to ensure productivity and a quality work environment. • Other duties as assigned.
Responsibilities
The Food & Beverage Manager oversees all food and beverage operations, ensuring exceptional guest service and operational excellence across all outlets. This role is responsible for leading and maintaining a service-driven management philosophy that supports staff performance, teamwork, and a high standard of hospitality. Key responsibilities include directing the overall operations of the department, coordinating daily activities, and ensuring efficient and effective service delivery. The Food & Beverage Manager will help recruit, train, coach, and develop team members; assign and oversee work schedules and responsibilities; evaluate employee performance; recognize achievements; address performance concerns; and resolve guest and employee issues in a professional and timely manner.
Qualifications
• Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. • High school graduate or equivalent, some college preferred. • ServSafe and/or food safety training. • Alcohol awareness training (such as TIPS) • Familiarity with food and beverage cost controls. • Ability to write routine reports and correspondence. • Ability to accurately compute mathematical calculations and use required measurement tools. • Ability to prepare budgets and ensure cost controls. • Bilingual English/Spanish a plus. • Knowledge of local activities and attractions appropriate for clientele.