About this role
"THE ROLE & RESPONSIBILITIES As a Field Delivery Engineer, you will translate HCL Software's Agentic Platform into customised, production-ready solutions for enterprise clients building integrations, resolving complex issues, and training client teams to maximise ROI on their software investments. - Translate HCL Software products into production-ready, client-tailored solutions that fit existing enterprise infrastructure. - Build APIs, automation scripts, and custom data pipelines to integrate HCL solutions seamlessly into legacy and modern systems. - Provide on-site or remote diagnostic support resolve edge cases and debug production issues under tight, client-driven deadlines. - Lead technical discovery workshops, act as a subject matter expert, and train client teams to maximise adoption and ROI. - Proactively document solutions, configurations, and known issues to build shared knowledge across the delivery community. REQUIREMENTS & QUALIFICATIONS Must-Have - 7+ years of experience in software solutions, technical architecture, or IT consulting. - BE/BTech (or above) in Computer Science or a related field. - Proficiency in Python and/or Java for building integrations and automation scripts. - Strong command of REST and GraphQL APIs, OAuth/JWT authentication, and frontend/backend fundamentals. - Experience with advanced database management including Vector and NoSQL databases. - Familiarity with containerisation (Docker, Kubernetes) and CI/CD pipelines. - Cloud platform experience on at least one of AWS, Azure, or GCP. - Strong client-facing communication and stakeholder management skills. Nice-to-Have - Hands-on experience with HCL Software products or comparable enterprise software platforms. - Background in AI/ML integration, LLM deployment, or Autonomous Agent implementations. - Experience with legacy system modernisation and enterprise middleware (MuleSoft, Dell Boomi, or similar). - Familiarity with security frameworks and compliance standards (ISO 27001, SOC 2, GDPR). - Experience delivering technical training or enablement programmes."