About this role
Predominantly field‐based role, supporting customer engagements including customer training, product deployment, sustained product adoption & local operations training. The Customer Success Engineer (CSE) will engage with customer‐side experts prior to and during implementation, in addition to supporting collection of deployment metrics and feedback. The role will provide frontline digital drilling solutions support and be able to escalate issues when required based on well‐defined processes. The role involves communicating with internal teams and customers daily.