About this role
Disney’s Reservation Sales Agents create a magical experience for our Guests before they arrive for their Walt Disney World® Resort vacation and continue that magical experience during their stay! As the Disney Reservation Sales Agents, you will help Guests plan their vacations. The Disney Resort Sales Associate will use sales techniques and provide guest service. This is an hourly position with an incentive program based on performance, conversation rates, and average handling time metrics. The Reservation Sales Agent position is a high-volume inbound contact center located in Tampa, FL. The Disney Reservation Sales Agents will attend a mandatory paid training class where you will participate in multiple performance assessments. The operating hours of Disney Central are Sunday through Saturday, 6:00 a.m. to 12:15 a.m.