About this role
Job Purpose: Acceptance & Payments Proposition Strategy
• Define and execute the business-side strategy for merchant acceptance and payment solutions aligned with NeoBiz objectives. • Ensure propositions meet segment needs (Micro SE, SE, ME Mass, ME) and drive deposit growth and fee income. • Benchmark against market trends and competitor offerings to identify innovation opportunities. Business Ownership of Acceptance & Payments Propositions
• Own the end-to-end setup and strategic direction of merchant acceptance and payment propositions for business segments. • Define, structure, and continuously refine these propositions to ensure alignment with NeoBiz’s business objectives and revenue targets. • Act as the primary business authority in product squads, ensuring all deliverables reflect the defined proposition strategy and meet KPIs. • Champion business priorities by translating strategic requirements into actionable features and validating outputs against commercial goals. Revenue & Monetization
• Develop pricing strategies for acceptance and payment solutions to maximize profitability. • Drive fee income growth through innovative propositions and bundled offerings. Customer Experience & Engagement
• Ensure acceptance solutions deliver seamless onboarding and usage experience for merchants. • Collaborate with marketing and customer service teams to promote solutions and gather feedback. Market & Competitive Analysis
• Conduct ongoing research on merchant acceptance trends, payment rails (Raast, QR, POS, cards), and competitor strategies. • Adjust propositions based on market shifts and customer needs. Key Result Areas:
• Launch merchant acceptance and payment propositions for targeted business segments. • Drive merchant activation and transaction volume growth across acceptance channels. • Achieve fee income and deposit inflow targets linked to acceptance solutions. • Ensure timely delivery of business requirements to product squads and successful go-to-market execution. • Monitor KPIs such as merchant onboarding, transaction volumes, and customer engagement metrics. Knowledge, Skills & Experience:
• Bachelor’s degree in business, finance, or related field; MBA preferred. • Minimum 8 years of experience in business banking, merchant acceptance, and digital payments. • Strong understanding of payment and acceptance solutions including Raast, POS, SoftPOS, payment gateways, QR-based acceptance, and acquiring models. • Excellent communication and stakeholder management skills. • Strong analytical and problem-solving skills with ability to make data-driven decisions. • In-depth knowledge of SBP regulations and compliance requirements for payments and acceptance. • Ability to work in a fast-paced, dynamic environment with flexibility and adaptability.