About this role
The job holder will be responsible for planning and driving retail operations through the implementation and maintenance of professional retail standards for Home Centre stores in Dammam; thereby maximizing sales, maximizing profitability, optimum Inventory Utilizations, increase in customer satisfaction & commercial development.
KEY RESPONSIBILITIES
Sales and Commercial Performance
• Prepare and participate in the preparation of sales budgets
• Maximize sales and profitability of the concept
• Maximize productivity targets ( sales per sqft, ATV, Conversion etc)
• Formulate and implement retail strategies & procedures in discussion with the NCBH/Regional Head
• Control costs within budgetary guidelines
• Identify internal and external commercial opportunities
• Ensure effective Stock and Space Management
• Conduct SWOT review to analyze the customer profile
• Provide monthly feedback on competitor and event activities
• Suggest improvements based on benchmark practices
Operational Standards and Management
• Prepare Regional operating plan (new store, seasonal and store) and ensure effective implementation
• Ensure all the stores are in compliance with the store operating and customer service standards
• Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety
• standards
• Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
• Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally
Inventory Management & Stock Distribution
• Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock
• consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
• Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken
• Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
• Ensure pricing of merchandise as per norms and matrix format
• Provision of monthly feedback to Concept on sales, stock positions and product feedback
Business Management & Development
• Strategize and seek opportunity for concept expansion in the territory- Properties
• Manage roll-out of new projects and time bound implementation of projects
• Research and look for good property and locations
• Understand Territory dynamics (demographics, consumer behavior, market understanding etc.)
People Management & Saudization
• Manage and support in team recruitment and ensure Saudization & Feminization.
• Ensure that all new recruits understand their job and inducted well within the company
• Assist ROM & ARM in grievance handling and disciplinary actions
• Ensure skill development of showroom staffs through Learning & Development
• Monitor and appraise the performance of retail staffs in coordination with ARM and developing individual career plans.
• Set KRA's for direct reports and conduct performance appraisal
• Oversee staff deployment and drive motivation levels of the direct reportees.
MUST HAVE
• A Candidate with retail experience in KSA would be preferable
• Minimum of 12 years’ experience in Retail
• Should have Home & Furniture experience for 3-5 years
• Should have handled large format retail/Hyper mart.
SOFT SKILLS
• Strong Business Acumen
• Strong Negotiation Skills
• Relationship Management
• Influencing Skills
• Leadership Skills
TARGET COMPANIES
• Leading Home Retailers in India and in Saudi Arabia