About this role
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! The Research Manager manage research projects sold to a client, respecting business requirements and timings. Design, manage and deliver projects with minimal supervision and increase involvement in the management and development of clients and people.
Clients
• Build strong relationships with customers and advise clients effectively on a course of action, add insight to key client issues, identify and convert business development opportunities in accordance with Client First principles.
• Directly handle the (business) relationship with the client in all the research stages, provide and/or acquire information useful for the purposes of project closure and maintaining a full level of satisfaction of the client himself.
• Develop responsibility for sales budget
People
• Take an active role in managing other team members according to leadership behaviours and work with the team leader to share management responsibilities and ensure compliance with HR processes
• Organise delegation within the team and upwards appropriately (e.g. running project catch-ups with little input from the RD or SLL, …)
• Provide project guidance, support, and coaching to junior team members
Research
• Guarantee the autonomous management and closure of research processes through a constant supervision of the workflow and an effective organisation of the activities of executives on projects
• Execution of standardised and sometimes complex delivery processes and methods in a variety of contexts
Finances
• With the supervision of own manager, work on the costs estimate for research projects and the relative financial offer to the client, ensuring projects profitability
• Ensure compliance with Ipsos internal Finances processes
Communication
• Demonstrate effective communication skills, adapt communication style and tone according to audience and message
• Take active part to MarCom activities and become an Ipsos ambassador
• BAs of Finance, Marketing or any related field.
• 8-10 years of Research experience is mandatory
• Strong project management and planning skills, good communication and client-handling skills, shows commercial sensitivity
• Ability to coach and manage more junior members of staff, effective delegation
• Ability to work in an international environment
• Fluency in English