About this role
Role Description
We are seeking a highly organized, detail-oriented, and patient Case Manager Paralegal to handle Social Security Disability cases from start to finish. This position is fully remote, and we need someone who is a self-starter and can thrive without being micromanaged. You’ll play a key role in managing cases, communicating with clients, and ensuring every file is thoroughly prepared for hearings and submissions.
Manage and oversee Social Security Disability cases from intake through the hearing process. Maintain clear and consistent communication with clients, providing updates and answering questions with patience and empathy. Gather, organize, and submit medical records, work history, and other supporting documents. Prepare detailed case summaries and pre-hearing briefs for attorneys. Work closely with attorneys to ensure cases are strategically prepared for hearings and appeals. Coordinate with medical providers, vocational experts, and Social Security representatives as needed. Track deadlines and ensure compliance with all Social Security Administration (SSA) requirements. Utilize case management software to keep files updated and organized. Support clients through what can be a stressful and emotional process with professionalism and compassion.
Qualifications
Detail-Oriented & Organized – You never miss a deadline, and every case file is in top shape. Patient & Client-Focused – You have exceptional customer service skills and the ability to work with clients who may be experiencing significant stress and frustration. Independent & Self-Motivated – You take ownership of your work and thrive in a remote setting without needing constant oversight. Experienced in Social Security Disability Law – Prior experience handling SSDI/SSI cases is a strong plus. Team-Oriented – While you work independently, you also collaborate and communicate effectively with our attorneys and staff.
Requirements
Prior experience with Social Security Disability cases is strongly preferred. Strong knowledge of Social Security regulations, procedures, and deadlines is a plus. Excellent written and verbal communication skills – You must be able to interact professionally with clients, medical providers, and SSA representatives. Ability to manage a high caseload efficiently. Proficiency in case management software (we can train, but experience is a plus). Tech-savvy – Comfortable with remote work, email, cloud-based case management systems, and virtual meetings. Strong problem-solving skills and ability to anticipate needs in case preparation.
Benefits
Work with an amazing team that is passionate about helping people. Fully remote position – Work from anywhere in the U.S. Meaningful work – Make a real difference in the lives of people with disabilities. Supportive and collaborative environment – We value and respect our team members.
How to Apply
If you are the All-Star Social Security Disability Case Manager Paralegal we’re looking for, we’d love to hear from you! Please send your resume and a brief cover letter explaining why you’d be a great fit for Impact Disability Law.