About this role
The Senior Data & AI Compliance Specialist will be responsible for supporting the operations of the data & AI compliance functions for teams within the Information Technology (IT) department to ensure that data & AI solutions are managed, administered, released, and shared in accordance with UCSF and UCOP security, privacy, and compliance policies and state and federal laws. Key functions that this role will support include: - Enterprise Data Request Process (EDRP) Operational Support. The EDRP is a core process for the intake of requests for sensitive and restricted data sets from UCSF Enterprise data sources by Enterprise reporting teams. A ServiceNow solution serves as the intake form and workflow engine for an automated solution that has been implemented to ensure that each data request progresses through all required compliance checks in accordance with UCSF and UCOP policies in a consistent and standard manner. The Senior Data & AI Compliance Specialist will be responsible for providing level 2 support to the Enterprise reporting teams to facilitate the resolution of any issues or questions that may arise about the progression of data requests through the EDRP and will collaborate with the UCSF IT Service Management team to troubleshoot any issues that require level 3 technical support. In addition, this role will be responsible for user acceptance testing of all enhancements made to the Enterprise Data Request Form and the associated workflow prior to rollout. This role will generate user documentation on the Enterprise Data Request Process and Enterprise Data Request Form for the Enterprise reporting teams and their end users. This role will also be responsible for the configuration of the metadata in the ServiceNow EDRP tables that drives the automated execution of the workflow. This function requires an in-depth knowledge of clinical and informatics workflows to support data services teams in the definition of data access processes that support the fulfillment of data needs. - Data Sharing Review Concierge Services. The Senior Data & AI Compliance Specialist will be responsible for facilitating the intake of data sharing review requests through a concierge model. Through this concierge service, this role will meet with the UCSF constituents who are seeking to share data and their Contracting Officers to gather complete information and supporting documentation about their data sharing engagements for the submission of data sharing review requests and will complete the Safety Net Submission Form for the engagements. Once the Data Sharing Oversight Committee has completed their review of each engagement, the Senior Data & AI Compliance Specialist will provide project management support to track the completion of each follow-up action item that results from the reviews and will provide any support needed by the UCSF constituent or Contracting Officer for the successful completion of the follow-up action items. This function requires expertise in the definitions of Protected Health Information, Research Health Information, and de-identified clinical data for the analysis and classification of data sets that will be shared externally. This work necessitates a strong working knowledge of the HIPAA data de-identification standards to enable this role to quickly determine whether data sets have been correctly de-identified. The Senior Data & AI Compliance Specialist will be responsible for ensuring that the appropriate UCSF SMEs are looped into the data sharing reviews, including Export Control, AI Governance, Risk, Faculty, and other subject area experts as required. - Data Sharing Review Technical Support. The Senior Data & AI Compliance Specialist will be responsible for the maintenance and administration of the Safety Net Submission Form and the data sharing review records in SharePoint. This work will include maintenance of the data sharing review request artifacts in Box. This role will also be responsible for enhancing the Safety Net Submission Form as needed to reflect current institutional requirements for the sharing of UCSF data sets externally. This role will partner with the UCSF SharePoint team to troubleshoot and resolve level 3 technical issues that may arise with the SharePoint form or database. This role will also be responsible for maintaining and enhancing AI solutions to make compliance documentation and guidance readily available to the UCSF Community through UCSF AI tools, such as Versa. - Data Analysis of Operational Metrics. This role will be responsible for extracting and analyzing the data associated with the operational activities of data & AI compliance functions, such as the data sharing review function, to generate metrics about the activities for Management on an as needed basis. - Maintenance of Data & AI Compliance Web Content. This role will be responsible for implementing new web content and updating existing web content about data & AI compliance areas to ensure that the UCSF Community has the most up-to-date information about current data & AI compliance requirements and the processes and procedures that enforce the requirements. This work requires in-depth knowledge of the Drupal platform. - Level 2 Data Compliance, Intake, & AI Support. The Senior Data & AI Compliance Specialist will support the UCSF Community to address level 2 support needs for data compliance, intake, and AI matters. This work will include providing advising and consulting services