About this role
Role Overview We are seeking 10+ years experienced Salesforce Architect to lead the design and implementation of scalable, high-quality Salesforce solutions. The ideal candidate will have deep technical expertise, strong leadership capabilities, and proven experience in the healthcare provider domain. Responsibilities for salesforce technical architect Guide the developers in troubleshooting and resolving production issues Hands-on configuration and admin experience with Salesforce.com Manage transition and knowledge transfer to post-production support Develop the necessary documentation for IT solutions projects Contribute to the growth of the Salesforce technical team through thought leadership, development of solution accelerators, coaching and mentoring consultants and participation in other operational areas (recruiting, training ) Work with business stakeholders and other programmers in your team to help understand requirements, evaluate new features and architecture, develop a solution or enhance existing solution and help drive decisions Deliver technology solutions – Leverage your strong technical experience to architect, engineer and provide guidance in delivery of key initiatives for an enterprise-class global CRM platform Subject matter expert – Collaborate with internal and external partners for the definition, planning, modeling, governance, and implementation of Salesforce CRM capabilities Be a visionary partnering with our Enterprise Architects, technical leads and key individuals within our functional organization and recommend SFDC Platform improvements Work proactively to remove technical debt and security vulnerabilities Qualifications for salesforce technical architect Minimum of 10 years Architect experience, excellent organizational skills and ability to handle multiple tasks simultaneously Classic experience hands on experience with Lightning experience in designing solution and lead the team, Salesforce Live Chat nice to have Bachelor’s Degree in Computer Engineering, Computer Science, or related field (or equivalent in experience) 7+ years of hands-on Salesforce experience, designing solutions, configuring and developing custom Apex/Visualforce/Lightning code in the areas of Service Cloud, Sales Cloud, Workflows, Mobile, Single Sign On, API’s, Avaya/CTI, Marketo, Informatica, and integration to enterprise systems Current Salesforce Architect Academy certifications (Development Lifecycle and Deployment, Integration Architecture, Data Architecture and Management) is highly preferred Hands-on knowledge of data integration tools, such as Informatica, Salesforce Connect, etc, and experience integrating Salesforce with data sources and enterprise systems (e.g., CPQ, marketing automation, reporting) Healthcare Domain experience is a plus. Working Hours Shift between 2pm to 12:30am IST Must have a daily overlap of 8:00 AM – 11:00 AM Pacific Time (PT)