About this role
Under general supervision the Vacation Hom Attendant is responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned suite in accordance with company policies and procedures, provincial, federal, and local authority guidelines ensuring a clean, sanitary and inviting suite for the guest.
• Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values. • Sweeps, scrubs, mops and polishes floors.
• Vacuums carpets, rugs and draperies.
• Inspects and turns mattresses regularly.
• Handles all dirty laundry, and replaces all dirty linens with clean items.
• Dusts and polishes furniture and fittings.
• Cleans ovens, fridges and all appliances.
• Empties and cleans trash containers, and disposes of trash in a sanitary manner.
• Cleans toilets, basins, mirrors, tubs and showers.
• Wipes down glass surfaces, and washes all windows.
• Makes up beds and change linens.
• Distributes linen, towels and room supplies using wheeled carts or by hand, and restocks room supplies.
• Realigns furniture and amenities according to prescribed layout.
• Delivers any requested housekeeping items.
• Follows all company safety and security procedures.
• Provide assistance to other team members, including responding to housekeeping problems, as needed or requested.
• Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed. • Immediately secure any lost & found items and turns them in to Security and/or management. • Report any maintenance deficiencies or safety hazards, or damage to the property. • Ensure confidentiality and security of all suites. • Ensures carts and linen/amenity supply closets are well maintained, clean, organized, and stocked according to departmental guidelines. Compensation: $23.69 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures.
• High School Diploma or equivalent. • A minimum of six (6) months of experience in the Housekeeping field preferred.