About this role
General Atomics (GA), and its affiliated companies, is one of the world’s leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies. With minimal supervision, the IT business systems analyst acts as a liaison between one or more business functions or departments, including but not limited to, business development, marketing, proposal management, contracts, program management, aftermarket, flight operations / flight testing, manufacturing, quality, logistics, finance, accounting, procurement, human resources, payroll, and resources from various information technology disciplines (e.g. infrastructure, operations, cybersecurity, applications, development, and continuous improvement) to ensure the four critical pillars of business analyses are accomplished effectively and efficiently: (1) IT Projects, (2) Applications & Systems Enhancements, (3) Break-fixes, and (4) Business Process Support, to provide business process and technology support that enables seamless business operations. DUTIES AND RESPONSIBILITIES: Understand general-to-specific business processes of assigned business functions and departments. Understand the breadth of applications supporting the assigned business functions and departments. Analyze various requests from the business (under the four pillars of business analyses) for their validity, alignment with the overall business process and systems landscape, business criticality, rough estimates on return-on-investment, and best-practice solution options. Author as-is business process diagrams (e.g. swimlane flow) as part of business process analysis and IT change request interpretation. Author solution proposal documents (e.g. presentations, spreadsheets, narratives, and to-be process diagrams) while taking into consideration the cost, feasibility, level of effort, and compliance. Author functional specification document for the technical development team. Perform unit testing (functional acceptance testing) of solutions developed by either the functional analyst and/or the technical development team. Coordinate and facilitate user acceptance testing of application changes (associated with one or more of the 4 pillars) for approval to deploy the changes to production environment. Understand the general or standard SDLC process (software development lifecycle) as well as be willing to learn General Atomics specific SDLC process including the application change request/approval process flow using ServiceNow system. Understand general IT project management framework at a high level (waterfall, agile, or similar), and be able to manage small to mid-size IT projects with guidance from leadership, IT business operations, project management office, and IT finance. Understand system configuration foundation and be able to learn configuration behaviors of various applications (e.g. SAP, AutoTime, ServiceNow and SaaS systems with similar configuration settings). Be able to distinguish between valid requirements and invalid requirements, as well as facilitate shaping invalid requirements into valid requirements. Stay current on information systems and information technology trends and be able to identify the best option for the situation taking into consideration short/mid/long term pros and cons. Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating procedures and practices. Additional functions and other duties as assigned or required. 10%-20% travel may be required, mostly between San Diego campuses. We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply. . Dept: General Atomics