About this role
Description • Manage the overall business relationship with customers in order to extend satisfaction • Monitor sales and action plans for the branch and proactively support staff to achieve the business targets within given time frame. • Ensure the highest level of accuracy and professionalism is maintained while providing services to the customers. • Ensure compliance through a sound knowledge of bank’s policies, procedures, services and system to avoid risk factors. • Ensure employees under your supervision receive appropriate training to perform his/her duties effectively. • To provide coaching and feedback in order to increase staff motivation and morale. • To ensure that all the branch expenses are occurred within approved budget.
Minimum qualifications: • Bachelor’s degree
Minimum experience: • 4-5yrs