About this role
Role – Cloud Engineer/lead – Tools Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. What you will do Own and lead the tools ecosystem supporting Cloud 2.0 infrastructure transition and steady state operations, ensuring tool readiness, stability, and minimal business disruption in large enterprise / telco environments. Drive end to end tool onboarding, transition planning, execution, and governance, including knowledge transfer, secondary and primary support enablement, and steady state tool operations. Design, implement, and continuously enhance automation first tooling for provisioning, orchestration, monitoring, remediation, and lifecycle management across infrastructure platforms. Ensure tools effectively support high availability, resilience, DR/BCP, and operational excellence across compute, storage, network, and middleware domains. Own asset discovery, inventory accuracy, lifecycle visibility, and contract alignment through tooling, supporting transition due diligence and ongoing operations. Act as the technical lead for tools within a POD based delivery model, collaborating closely with SRE, Cloud, Automation, Security, Projects, and Command Centre teams. Drive continuous improvement of the tools landscape through FinOps enablement, cost transparency, experience (XLA) measurement, and KPI/SLA instrumentation. Support infra led projects such as lifecycle refresh, migrations, and technology transformations by standardizing tooling, automating workflows, and enforcing governance controls. Requirements: Cloud platforms: OpenStack, OpenShift, VMware Transition & ITSM tools: ServiceNow (ITSM, CMDB, SPM), Jira, Confluence, SharePoint Automation & orchestration: Polycloud, InManta, Ansible, Terraform, GitHub, GitLab, ArgoCD, Jenkins Monitoring & observability: Dynatrace, Prometheus, LogicMonitor Security & GRC: ServiceNow GRC, ARCON, CyberArk, SailPoint, ForgeRock, Splunk, Rapid7, Qualys Asset & lifecycle tools: ServiceNow Asset Management Operating models & practices: SRE, DevSecOps, ITIL, POD/Squad model About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer