About this role
Infosys is seeking a Manager of Client Services. The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with a P&L of $30MM to $40MM. Location : Detroit MI, Milwaukee WI, Chicago IL Role Description: • Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. About Infosys Manufacturing: Infosys partners with industrial manufacturers to create an integrated manufacturing ecosystem that reinforces core strengths. We help manufacturing enterprises adopt advanced tools to navigate the complexities of IT-OT (Operational Technology) integration as well as innovation at a product, process and business level. To learn more about Infosys and see our ideas in action please visit us at www.infosys.com Required Qualifications : • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience • Significant business development and project management experience • Experience in the Media and Entertainment industry/vertical • Track record of interacting and building relationship with C-level client contacts • Hands-on experience with proposal creation and leading proposal presentations • Strong leadership, interpersonal, communication and presentation skills • Wide variety of IT and business consulting engagement experience • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications : • Knowledge of industry specific go-to-market solutions • Good understanding of industry specific business issues and drivers • Global Delivery Model experience • Experience managing large multi-location consulting engagement teams • Track record as an Account Manager in a rapidly growing client relationship Estimated annual compensation range for candidate based in the below location will be $128000 to $250000 CA / CO / IL / MD / MN / NJ / NY / WA Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off