About this role
Cybersecurity Systems Engineer – Jamaica
Objective: We are looking for people with the drive to make a difference in the leading cybersecurity company in the world based out of Jamaica. Someone that is eager to understand customers and prospects needs and put his/her knowledge, experience and creativity into designing solutions and showcasing solutions leveraging the best and most innovative technology. As a Systems Engineer this person will play a critical role supporting the sales organization in all technical matters regarding pre-sales and technical sales. This role requires a unique blend of technical expertise, business acumen and soft skills to interact with highly technical professionals, decision makers, stakeholders, and leaders to drive enterprise cybersecurity sales.
• Assist in qualifying sales leads from an Engineering standpoint.
• Serve as a trusted technical advisor to customers and sales teams.
• Lead technical sales meetings with customers to understand their Cybersecurity challenges and requirements and align them to Fortinet solutions and services.
• Be the main technical resource for sales meetings to answer and collaborate with? the customer around Fortinet solutions features, specifications, and functionalities.
• Build cybersecurity solutions and Bill of Materials aligned to customers’ needs and requirements.
• Conduct technical presentations of Fortinet products and solutions.
• Lead the technical sales activities like assisting partners in the process of answering RFxs, demonstrations, Proof of Concepts, ensuring Fortinet’s solutions exceed customer expectations.
• Act as the primary technical contact for customers and partners, collaborating closely with Account Managers, demonstrating Fortinet’s valued proposition.
• Be able to clearly understand, articulate and deliver Fortinet’s value proposition, to customers and partners.
• Be a presenter in internal or external meetings, like events, Executive Briefing Centers (EBCs), Marketing activities, or any market positioning activity.
• Manage multiple opportunities effectively while maintaining exceptional customer experiences, with a great report within internal tools.
• Proactively manage internal and external communications including calls, emails, and chats based on the predefined SLAs.
• Stay ahead of cybersecurity trends and Fortinet’s product offerings.
• 3+ years of experience in Security Operations Teams (Blue Team, Red Team, SOC Manager, Senior SOC Analyst).
• 3+ years in Networking Security (Lan/ WAN and WLAN Admin/ Manager) experience with NGFW/ SDWAN technologies, Large Campus and Datacenter Networking solutions.
• 2+ Years of experience in pre-sales engineering roles is a plus.
• Deep understanding of enterprise network security architectures, industry cybersecurity frameworks, and regulations such as NIST, MITRE ATT&CK, COBIT, PCI-DSS, FERPA, HIPAA and Zero Trust.
• Strong understanding of Enterprise Cybersecurity and Network Architectures. Knowledge of the following concepts: Network Security, Security Operations, Cloud Technologies, Secure Access Service Edge, Network Access Control.
• Strong understanding of the following technologies and protocols: RADIUS, LDAP, PKI, IKE, Certificates, L2TP, VXLAN, IPSEC, 802.1Q, AES, SSH, TLS/SSL, SHA.
• Understanding of Private and Public Cloud environments like VMWare, Hyper-V, Kubernetes, GCP, AWS, Azure, OCI, and Nutanix.
• Experience with modern encryption, authentication and IAM technologies
• Strong understanding in the following solutions: SIEM, SOAR, EDR, EPP, PAM, DLP is a plus
• Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical teams.
• Strong problem-solving and analytical skills.
• Professional proficient in English, being able to effectively participate in technical discussions, internal and external meetings, and written communication.
Education and Certifications:
• Bachelor's Degree or equivalent experience.
• CISSP, CISM, CISA, CCSP, CEH, GSEC, OSCP, TOGAF or other professional level credentials/accreditations are a plus.
• Fortinet Certifications (FCP, FCSS, FCX) are a plus
• Cloud Certifications from a well-known vendor and fluency in French are a plus.