About this role
ROLES & RESPONSIBILITIES Job Purpose/Objective The purpose of this role to present, promote and sell products/services using solid arguments to new prospective customers. Key responsibilities • Drive the End customer strategy of the terminal. • Reengineer supply chain for End customers & provide them integrated supply chain solution. • Increase DP World CFS/Terminal/Global Logistics volume throughput by focusing on end customers sales. • Gather Customer Intelligence and develop customer specific solutions engaging multiple stakeholders internal & External which will retain/attract customer for the terminal and execute contracts/agreements as required. • Prepare regular management reports and customer volume forecasts. • Manage Credit and Collection per agreed terms. • BCO mapping and conversion per targets assigned • Business generated on Additional Services like DPD/DPE /Transportation/Warehousing/CFS service etc • Credit performance of client base • Quality and Timeliness of reports and Customer Database. • Customer Relationship Management QUALIFICATIONS & COMPETENCIES Skills and Competencies MS Office, Shipping Documentation & Procedures. Stakeholder Internal: CCT Commercial Team External: End customers (BCO) Educational Qualification (min) MBA or equivalent from a reputed University Preferred Certifications if any Range/ Min no of years - of overall Experience required 5 – 7 years in Shipping line, Terminal Commercial, Freight forwarding Min no of years of Industry specific experience required, if any & the industry type Minimum 5 Years in Shipping line, Terminal Commercial, Freight forwarding in frontline sales