About this role
Job summary
We are excited to recruit 2 x Mental Health Support Workers (MHSW) to play a vital role within the Tees Valley Getting Help Service. This partnership service supports children and young people aged 518 (up to 25 for those with SEND/EHCP) who are experiencing emerging mental health concerns.
You will help deliver evidence-based interventions in schools and community settings, supporting young people to manage mild to moderate mental health challenges. The role is underpinned by the i-THRIVE framework, ensuring support is responsive and tailored to individual needs.
The service is delivered by Tees Esk and Wear Valleys NHS Foundation Trust (TEWV) alongside key partners: Alliance Psychological Services, The Link CIC, Teesside Mind, Changing Futures North East, and The Junction Foundation. By working together as one integrated service, we make it easier for children, young people, families, and professionals to access advice, early support, and appropriate help when needed.
Building on existing provision, the service focuses on early intervention, offering evidence-based advice, practical support, and signposting to help address difficulties at the earliest opportunity.
The post holder will primarily deliver interventions across Stockton and Hartlepool, with flexibility required to meet service needs across the wider Tees area.
Main duties of the job
Leading and Managing your Work Areas
Assist in the management of a caseload of young people accessing services.
Help co-ordinate delivery of group programmes
Service Delivery
Support the delivery of low-intensity, evidence-based interventions for children, young people, and families in one-to-one and group settings.
Provide emotional wellbeing support, practical strategies, and psychoeducation to children, young people, and their families.
Undertake triage, screening, and routine outcome measures, escalating concerns appropriately in line with risk and safeguarding procedures.
Manage an allocated caseload, maintaining regular contact and ensuring interventions are delivered in line with agreed care plans.
Offer advice, guidance, and signposting to ensure children, young people, and families can access the right support at the right time.
Support the implementation of CBT-informed approaches and other early intervention strategies within day-to-day practice.
Work within the i-THRIVE model, particularly the Getting Advice and Getting Help pathways.
To work within appropriate time frameworks.
To educate and involve family members and others in the work as necessary.
To maintain clients confidentiality in line with agreed guidelines.
About us
Changing Futures North East is a vibrant and fast-growing Charity that is in the privileged position to be able to trial new approaches to working with children and families to catalyse their own, sustainable change. Over the past 25 years, we have grown from an estate-based youth club to a provider of children and families work across Tees Valley, particularly specialising in work that supports and is enabled through healthy relationships.
Changing Futures has particular strengths and experience in
Pioneering delivery of emotional wellbeing and mental health services pioneering mentalisation based therapy for couples in Tees Valley, and providing EMHPs, CWP and Counsellors into the childrens emotional wellbeing system through two partnerships, as well as delivering adverse childhood experiences programmes for parents and children separately.
Supporting care experienced young people through a fostering service (underpinned by a bespoke trauma informed therapeutic training programme, changing futures through fostering) and through mentoring and befriending support
Reducing parental conflict services delivering mediation and groupwork programmes, and supporting statutory agencies across England to embed a reducing parental conflict offer within their systems
Job description Job responsibilities
Working with your Manager(s)
Work with the Chief Executive and other Managers to ensure that they receive appropriate advice and information on all relevant matters thus enabling them to fulfill their responsibilities, and to effectively monitor plans and targets.
To model the organisations values and play a role in raising the profile of these values and associated behaviours across the organisation. This includes a positive contribution to workplace harmony displaying cooperative team behavior.
Leading and Managing your Work Areas
Assist in the management of a caseload of young people accessing services.
Help co-ordinate delivery of group programmes
Service Delivery
Support the delivery of low-intensity, evidence-based interventions for children, young people, and families in one-to-one and group settings.
Provide emotional wellbeing support, practical strategies, and psychoeducation to children, young people, and their families.
Undertake triage, screening, and routine outcome measures, escalating concerns appropriately in line with risk and safeguarding procedures.
Manage an allocated caseload, maintaining regular contact and ensuring interventions are delivered in line with agreed care plans.
Offer advice, guidance, and signposting to ensure children, young people, and families can access the right support at the right time.
Support the implementation of CBT-informed approaches and other early intervention strategies within day-to-day practice.
Work within the i-THRIVE model, particularly the Getting Advice and Getting Help pathways.
To work within appropriate time frameworks.
To educate and involve family members and others in the work as necessary.
To maintain clients confidentiality in line with agreed guidelines.
Partnership and Educational Liaison
To work as an active member of the Tees Valley Getting Help Service Team, contributing to the delivery of a high-quality, evidence-based service for children and young people experiencing mild to moderate mental health difficulties.
To create and maintain effective working relationships within the Tees Valley Getting Help Service team, and with colleagues across partner organisations.
Work collaboratively and liaise effectively with wider workforce including schools, colleges, and community partners to support a whole-school approach to emotional wellbeing and mental health and coordinated care for children, young people, and families.
To support the development, delivery, and promotion of the Tees Valley Getting Help Service, contributing to service improvement, innovation, and the achievement of service outcomes.
Demonstrate knowledge of local referral pathways and eligibility criteria across the Tees Valley mental health system.
Support engagement activity to improve awareness and access to early help services
Professional Standards and ethical service
To maintain appropriate and accurate records, including assessments, clinical activity, routine outcome measures, and feedback from children, young people, and their families.
To undertake relevant Continuing Professional Development (CPD) activities, both as required for continued professional accreditation or registration and as identified through the services Professional Development and Appraisal System.
To participate in an annual appraisal and respond to agreed actions and objectives.
To undertake an appropriate level of clinical supervision from a qualified Clinical Supervisor in line with the Tees Valley Getting Help (TVGH) Supervision Programme.
To operate within agreed NHS, Tees Valley Getting Help Service, and professional guidelines and Codes of Practice.
To ensure a safe and secure working environment for self and others, acting in accordance with Health and Safety policies and procedures.
To adhere to all The LINK CIC and The Junction Foundation policies, procedures, and guidelines.
To demonstrate a commitment to promoting equality, diversity, and inclusion, valuing diversity and equality of opportunity for employees, workers, service users, and the wider community. This includes challenging discriminatory language and practice and positively encouraging staff, volunteers, partners, and young people to adopt non-discriminatory practice.
Safeguarding
Maintain a clear understanding of safeguarding legislation, local procedures, and responsibilities for protecting children and young people.
To take responsibility for safeguarding children and young people by always promoting the welfare of service users and operating in line with local safeguarding policies and procedures.
With appropriate guidance and support, to take safeguarding action where necessary to protect children and young people who may be at risk of significant harm.
Under guidance and supervision, to identify families who may benefit from additional support and assist them in accessing Early Help services.
To share appropriate information with partner agencies regarding children and young peoples wellbeing and progress, in line with confidentiality, information governance, and information-sharing protocols.
Other Duties
To model the organisations values and play a role in raising the profile of these values and associated behaviours across the organisation. This includes a positive contribution to workplace harmony displaying cooperative team behaviour.
Increase ones professional competence and skills in the relevant field of work through active participation in developmental opportunities including supervision, professional development, training and reviews.
Ensure provision of help that protects, respect and promote the rights and responsibilities of children and other service users and stakeholders
Operate within ethical and professional boundaries.
To maintain respectful, professional, and supportive relations commensurate with the philosophy of the organisation; model healthy ways of relating
Work to policies and procedures and to implement said policies and procedures.
It may be necessary to change these duties in accordance with the needs of the job and the project. Existing duties may be changed, and new duties may be added. Any changes will be made in consultation with you.
Person Specification
Experience Essential
Experience of working with children and young people Experience of providing advice, guidance and signposting Experience of providing emotional and wellbeing support to CYP&F Experience of working within educational establishments
Desirable
Demonstrates an understanding of the service, including referral pathways and criteria for access
Qualifications Essential
Holds a Level 4 qualification in Psychology or other Health/social care/youth related subject
Desirable
Trained in CYP IAPT Enhanced Evidence Based Practice (EEBP) Holds a recognised membership of a relevant professional body (i.e. HCPC/BACP/BABCP/BAAT/UKCP/BPS) Is accredited with a relevant professional body (i.e. HCPC/BACP/BABCP/BAAT/UKCP/BPS)
Work Related Essential
Ability to travel independently in accordance with service needs This post is subject to a satisfactory Disclosure and Barring Service check
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Changing Futures North East
Address 3 Abbey Street
Hartlepool
TS24 0JR
United Kingdom
Employer's website https://www.changingfuturesne.co.uk (Opens in a new tab)