About this role
Key responsibilities 1. Business Development and Revenue Growth • Drive EXIM sales growth by acquiring new customers and expanding business with existing customers. • Retain and grow business from existing customers through regular engagement and solution-based selling. • Follow up with customers regarding upcoming shipments and identify opportunities for increasing cargo volumes. • Promote multimodal logistics solutions including rail transportation, inland terminals, transportation, customs clearance, and freight forwarding services. • Develop strong relationships with Beneficial Cargo Owners (BCOs), Shipping Lines, Freight Forwarders, CHAs, NVOCCs, and other industry stakeholders. • Support achievement of monthly, quarterly, and annual sales targets.
2. Stakeholder Co-Ordination • Coordinate with Shippers, CHAs, Freight Forwarders, Transporters, Operations Teams, and Shipping Lines for smooth cargo movement. • Work closely with internal stakeholders to ensure seamless execution of customer shipments. • Facilitate smooth customs clearance and cargo handling processes through coordination with relevant stakeholders. • Coordinate with Shipping Lines for efficient planning and movement of export and import cargo.
3. Market Intelligence and Reporting • Monitor competitor activities, pricing trends, customer movements, and market developments. • Maintain customer databases, sales pipelines, and CRM records. • Prepare daily, weekly, and monthly sales reports and MIS.